Job Description
Wisconsin Veterinary Referral Center – Kenosha is a Specialty & Emergency facility located in beautiful Southeastern Wisconsin. We are seeking an experienced and passionate Medical Director to lead our dedicated team. At WVRC, we prioritize the human-animal bond for our patients and clients, while fostering a collaborative and supportive work environment for our staff.
Position Overview: The Medical Director's primary role is to ensure the delivery of high-quality, compassionate, and comprehensive veterinary care. This leadership position involves maintaining a positive, professional work environment and upholding the mission, vision, and values of the organization. Working closely with the Hospital Director (HD), the Medical Director acts as a medical subject matter expert, oversees the doctor team, and drives operational excellence.
Core Job Duties:
Medical and Service Quality:
- Oversees provision of medical care, supporting innovation and cutting-edge practices.
- Develops and maintains medical policies, including infection control and patient safety.
- Investigates patient safety concerns and supports quality improvement initiatives.
- Champions a patient and client-centric approach through policy development.
- Addresses client and RDVM complaints professionally and in a timely manner.
- Provides clinical leadership by example, ensuring high-quality medicine and outstanding client experiences.
Team Development:
- Develops a team-oriented approach to patient care in collaboration with the Hospital Director.
- Recruits and retains high-quality Veterinarians, overseeing engagement and retention metrics.
- Conducts annual performance evaluations and manages concerns regarding DVM performance.
- Supports internal and external medical educational opportunities, mentorship, and development plans.
- Leads staff meetings.
Community and Communication:
- Ensures effective communication within the hospital and fosters positive relationships with referring veterinarians.
- Monitors work email for pertinent information and maintains a respectful and inclusive hospital environment.
- Represents the hospital at external meetings and other leadership opportunities.
Hospital Operations and Compliance:
- Oversees a minimum of 8+ doctors, support staff is supervised by HD.
- 25% administrative time, 75% clinical.
- Schedule: Can offer a set schedule, but we ask for a grace in flexibility as-needed to attend to the hospital’s needs.
- Manages hospital budget and Cap Ex in partnership with the HD.
- Identifies areas for growth and develops plans for new services.
- Provides medical input into hospital development, marketing, and equipment selection.
- Ensures timely and accurate completion of medical records and compliance with regulations.
- Attends leadership training and maintains compliance with state and federal regulations.
Required Qualifications:
- DVM or equivalent degree.
- Licensed to practice veterinary medicine in Wisconsin.
- Excellent organizational, administrative, and leadership skills.
- Strong verbal and written communication skills.
Preferred Qualifications:
- Previous administrative experience.
- Minimum of five years of clinical practice experience.
- Advanced leadership training.
- Experience mentoring and teaching junior veterinarians.
Application Process: Applicants must be in good standing with a current Wisconsin veterinary license or in process to receive one. A strong work ethic, passion for emergency medicine, and the ability to work collaboratively are essential. Surgical experience or interest is a plus.
Contact: For inquiries, please email Kristin.Rivera@Ethosvet.com.
Join us at Wisconsin Veterinary Referral Center - Kenosha and experience the ideal work-life balance while providing exceptional veterinary care!
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